Privacy Policy
The SportsSignup software we use for our on-line registration process collects information about Registrants relating to the sports program the Registrant is participating. The personal information we collect through the SportsSignup software includes items which are used for the registration process. If the Registrant elects to pay the registration fee via credit card, we also would collect credit card information. The credit card information collected through the SportsSignup software will not be shared with any party other other than needed to process the transaction. We do however share other information about the Registrants with members of our organization solely for the purpose of allowing a manager or coach to contact a Registrant. For example, managers or coaches would be provided with items such as a Registrant’s name, mailing address, parent’s email address, parent’s telephone number, mother and father’s name, etc.
Security Policy
Registrant information credit card information is stored by SportsSignup in a Microsoft's SQL Server Database, which supports industry standard security. The Database is hosted by Logical Net, a top-grade hosting company and Microsoft Certified Partner. Logical Net uses the latest technologies available when ensuring data security and database availability.
When Registrants use the SportsSignup software to make payment via credit card, the payment information is entered on a secure web page, using SSL encryption and processed via our merchant account. The SportsSignup software uses Secure Sockets Layer, SSL, the standard security technology for creating an encrypted link between a web server and a browser. SSL is an industry standard that uses 128 bit key encryption, and is used by millions of websites in the protection of their online transactions with their customers. Only the last 4 digits of the credit card number are stored in the SportsSignup system.
The SportsSignup system is PCI Complaint. SportsSignup is enrolled in Trustwave's Trusted Commerce program, a third party service provider, to validate compliance with the Payment Card Industry Data Security Standard (PCI DSS) mandated by all the major credit card associations including: American Express, Diners Club, Discover, JCB, MasterCard Worldwide, Visa, Inc. and Visa Europe. Trustwave's Trusted CommerceSM designation indicates that SportsSignup protects credit card and order information in accordance with payment card industry best practices.
Refund Policy
Full refunds can be provided up until April 1st for our baseball and softball programs and December 1st for our basketball programs. Customers must request a refund by emailing the organization at ARASports@yahoo.com or by calling the ARA hot-line at 610-666-6655. The amount refunded to the customer will be net of any fees incurred by Audubon Recreation Association (ARA) associated with processing the customer's payment. ARA reserves the right to process refunds at their discretion as either a credit to the credit card used to process the registration or via check. Refunds will be made within 30 days of request.
