Weather Policy
Lightning and Bad Weather Policy
The safety of our players and families is of the utmost importance to the staff at CTX.
CTX uses weather radar ,lightning detection software and visual observation from umpires and staff to determine WHEN TO REMOVE PLAYERS FROM THE FIELD OF PLAY.
Umpires are instructed to immediately stop play and pull players off the field if they visually observe lightning in the sky..
Once lightning is visibly located games must be halted until at least 15 minutes goes by without further visible disturbances in the sky.
Tourney directors and staff are constantly monitoring radar ,lightning detectors on site and weather updates.
Once an announcement has been made to clear fields parents have to assist our staff and take responsibility for making sure their athlete comes off the field and get under cover.
RAIN OUT POLICY
IF A TOURNAMENT IS RAINED OUT AND NO GAMES ARE PLAYED TEAMS WILL GET A FULL REFUND MINUS A $25.00 ADMINISTRATION FEE FOR REFUNDS ONLY
IF YOU REGISTER FOR A TOURNAMENT BUT CANCEL 14 DAYS BEFORE YOU WILL BE ENTITLED TO A REFUND MINUS THE $25.00 ADMINISTRATION FEE
IF A TEAM IS SIMPLY REQUESTING A CREDIT OR TO MOVE TO ANOTHER TOURNEY THE $25.00 FEE DOES NOT APPLY AND YOU RECEIVE 100% CREDIT.
IF A TOURNEY PLAYS 1 GAME TEAMS GET A 50 % REFUND OR CREDIT
IF A TOURNEY PLAYS 2 GAMES TEAMS GET A 25 % CREDIT TOWARDS ANOTHER EVENT
IF 2 GAMES ARE PLAYED THERE ARE NO REFUNDS -JUST CREDIT
IF A PITCH IS THROWN IN A BALL GAME IT COUNTS AS A GAME
REFUNDS MUST BE REQUESTED VIA EMAIL TO AUSTINSELECT@AUSTIN.RR.COM
WE WILL NOT RESPOND TO REQUESTS VIA PHONE OR TEXT
REFUNDS WILL BE PROCESSED WITHIN 30 DAYS OF THE RECEIPT OF THE REFUND REQUEST
PLEASE DO NOT CONTACT OUR OFFICE ABOUT A RAINOUT REFUND UNLESS THE 30 DAYS HAS PASSED
DUE TO THE LARGE AMOUNT OF TEAMS THAT PLAY WITH US THIS IS THE ONLY WAY WE CAN PROCESS REFUNDS IN AN ORGANIZED STRUCTURED MANNER.
RAINOUTS CAUSE CHAOS AND AN ADMINISTRATIVE BACKLOG FOR ALL OF US.
THANKS FOR YOUR CONSIDERATION AND THANKS FOR YOUR PATIENCE.
