FREQUENTLY ASKED QUESTIONS
Q: WHO DOES THE INSTRUCTING AT THE CAMPS?
A: The Elite Baseball Academy hires instructors that take pride in teaching the game of baseball the right way. Most of the camps in the southern Wisconsin area are staffed with our primary coaches who have been with us for eight years (we started our baseball instruction academy in 2000). In addition to our primary coaches, EBA hires current and former professional coaches and players; current and former college coaches and players; and current and former high school coaches in the host site’s area. We train all of our coaches with the proper techniques, drill work and skill sequences that our academy is known for at all of our camps. Every camp that we have conducted, our Academy Director Darin Everson has been an active lead instructor. If you want information on working as an instructor, contact our academy director.
Q: YOUR CAMPS ARE OFFERED TO A VARIETY OF GRADE LEVELS, WILL MY SON BE DOING SKILL WORK WITH YOUNGER/OLDER KIDS?
A: Our station groups and work groups are separated by grade; meaning that we will not have a sixth grader in a work group with juniors and seniors. In our pitcher and catcher camps for example, we will always have our younger pitchers throw to our younger catchers.
Q: HOW SHOULD THE CAMPERS DRESS?
A: Unless specified as an On-Field Camp, all activities are indoors so each camper should wear tennis shoes; baseball hat; t-shirt and appropriate baseball pants – sweat pants or shorts. For our outdoor On-Field Camps, campers should dress appropriate to the weather; possibly with sleeves and/or warmer clothes that still allow him to still move athletically. All campers should wear their baseball cleats and a baseball hat on the baseball field.
Q: HOW DO WE REGISTER? WHAT ARE OUR PAYMENT OPTIONS?
A: Using our website you can register online or through the mail: ONLINE: (preferred registration) Click “Online Registration” in our left column. Follow instructions to lead you to our online registration service at www.campregistry.com. MAIL: Click “Registration Forms” in our left column and print your form. Complete the form with check or money order and mail to the address on the bottom of the form. All WALK UP registrations need to email us to reserve a spot at the camp. All of our walk-up campers are required to pay in cash. All walk up campers MUST email us prior to attending the camp to assure there is space available and to allow us to be prepared for the correct number of campers expected at the camp to help maintain our coach to player ratio.
Q: CAN YOU RECOMMEND A HOTEL IN OR NEARBY THE HOST CITY?
A: The Elite Baseball Academy always travels our director and some of the coaches to the host city the night before the camp date and, in most cases will have information for the area hotels, in some instances we have a sponsoring hotel that can give you a better rate on the hotel costs. For some of the hotels in the area, we will post the information on our website under location and directions. If you need more information on the hotels for your upcoming camp, or you cannot find the information on our website, feel free to email us and we will forward the information on to you.
Q: WHAT IS YOUR CANCELLATION/REFUND POLICY?
A: For any type of registration (credit card, check or money order), it is our policy that a cancellation prior to two weeks (14 days) of the camp date will receive a full voucher refund of the camp’s cost. This voucher can be used for a future large group camp in the present “camp season” as well as the following year’s “camp season” and can be used to partially or fully pay for a future camp in that time period. Cancellations must be made through email or written request by mail and received 14 or more days prior to the camp date. Due to t-shirt orders, printing costs, coaches hired and your registration filling another players opportunity to attend; there will be no refunds on cancellations for any reason within two weeks (14 days) of the camp date or after the date of the camp. If a pre-camp injury prevents a player from attending, we will offer a full voucher refund upon receipt of a doctor's explanation mailed to our academy. Camper registration may be transferred to another player, however, the new camper must still fill out the registration information. A signature on the registration forms or our online registration acknowledges the cancellation policy for our academy.
Q: WHAT HAPPENS IF A CAMP OR CLINIC IS CANCELED?
A: The Elite Baseball Academy reserves the right to cancel any camp because of insufficient enrollment or for other unforeseen circumstances, such as in climate weather. We do our best to have our camps run as scheduled if there is snow fall or regular winter conditions, however, in the case of snow and/or ice storm we may have to make the decision to cancel the camp. We generally have our instructors at the host city the night before the camp in order to allow us to conduct the camp as scheduled as often as possible. If any camp is conducted as scheduled, those not attending will not be offered any type of refund. If a camp is canceled, registrants will be notified immediately through email and if necessary, their phone number. The cancellation of any camp will also be posted on our website first, so please check our website periodically in regards to your camp if you have a potential question about the status of the camp. If a camp is canceled by the Elite Baseball Academy, each camper will have a choice of voucher refund, transfer of credit to a future camp within that “camp season” or a refund check for the cost of the camp registration (doesn't include any credit card registration fees); in either case we do not adjust your credit card account if it was used for this camp. Please note that the Elite Baseball Academy cannot be held responsible for any other costs, charges, or expenses regarding this instructional opportunity.
Q: I HAVE NOT RECEIVED MY CONFIRMATION EMAIL FOR OUR REGISTRATION?
A: We send out a confirmation email to all of our registered campers when we receive the paperwork or receive the online registration. In the instance that you had not received a confirmation email from us, usually it is some sort of clerical error. There may be one wrong letter or number on the email address on the registration information. If you have not received a confirmation email from us in a timely manner, please email us to be sure we have the correct email address for your registration. Thank you in advance.
Q: WHAT HAPPENS IF MY CHECK IS REJECTED FOR NON SUFFICIENT FUNDS?
A: The Elite Baseball Academy charges $30.00 for every non-sufficient funds (NSF) check to cover our banking fees and processing fees. Each camper will be responsible for the camp's registration fee and the NSF fee paid through a money order.